Exness login - Access your Exness Account

How to login to Exness?

Web Login

Step 1:

Click on this link to the Exness sign in page or go to the official Exness homepage and click “Sign in” on the top right corner of your screen.

Step 2:

Enter your registered email address and password in the provided fields.

Step 3:

Hit enter on your keyboard or click “continue” to proceed.

Step 4:

Complete 2-factor authentication (2FA) if asked.

Step 5:

After successful sign in, you’ll be redirected to your Personal Area (PA).

Step 6:

Choose your accounts on the “My Accounts” tab to start trading.

Mobile App Login

Logging into Your Exness Account on the Mobile App.

Step 1:

Open the Exness mobile app on your Android or iOS device.

Step 2:

Click the “Sign in” button or via your Google account.

Step 3:

Enter your registered email and password in the login fields.

Step 4:

Select “Sign in” to continue.

Step 5:

Complete 2-factor authentication (2FA) if asked.

Step 6:

Once you’re redirected to your PA, click on “My Accounts” tab to start trading.

What are the Common Login Problems in Exness?

Authorization failed

The “Authorization failed” error typically appears when there is an issue with the login details entered. This error is more common on Android devices and usually happens due to:

• Incorrect trading account number.
• Wrong trading password.
• Choosing the wrong server.
• Using an MT4 account in the MT5 terminal (or vice versa).

How Fix “Authorization failed” Error?

1. Double-check your Exness account number and password for accuracy.
2. Ensure the correct server is selected based on your account type.
3. Select the exact server linked to your account. Note that MT4 accounts must use MT4 servers, and MT5 accounts must use MT5 servers, as they are not interchangeable.
4. Try updating your Android OS.
5. You can reset your password by clicking the “I forgot my password” recovery link on the sign in page if you've forgotten it.

Invalid Account

The "Invalid Account" error on Exness can occur when you log in to your accounts with incorrect details, which may result in charts failing to load or quotes appearing inactive. This issue is usually due to minor mistakes in login credentials or account details but can be quickly resolved with the following steps:

1. Ensure you use the correct account number to log in. To find your unique MT4 or MT5 account number, go to “My Accounts,” and locate the account number next to the account type (e.g., MT5 Real or MT4 Demo).
2. Your trading account password is separate from your Personal Area password. If you have forgotten it, reset it by going to the “My Accounts” section. Click on the cog icon next to the account and select "Change Trading Password" to set a new password.
3. Check you’re using the correct trading server for your account as each Exness MT4 and MT5 accounts are connected to different servers (e.g. MT4 accounts need to use MT4 servers, and MT5 accounts must connect with MT5 servers). You can find the server details in your PA by clicking the cog icon next to the account. Look for a label like “Exness-MT4Trial2” or similar, and ensure you’ve selected this exact server on the trading platform.

No Connection

The "No Connection" error on Exness often happens due to internet connectivity problems, server conflicts, or other local network issues. Here’s a guide to troubleshoot and resolve it:

1. Verify your login credentials for wrong account number, password, or account server selections. These details are located in your PA.
2. Check your internet connection for unstable internet. Refresh the page first, then run a speed test to verify your internet stability, and restart your wifi if you still can’t get internet. If nothing works, clear your browser cache or app cache (on mobile phones).
3. Disable VPN because this can sometimes create an unstable network and cause connection delays.
4. Adjust firewall and antivirus settings of your pc or mobile phone since it may be the one blocking your Exness’ network traffic. Alternatively, disable your antivirus temporarily to test if this resolves the no connection issue.
5. Refresh the server list in your trading terminal by clicking the “No Connection” error message to view the list of available servers. Click “Rescan Servers” to refresh the list. Selecting a server with a lower ping may help stabilize your internet connection.

How to Protect Your Exness Account?

Exness features security measures to secure your account against unauthorized access and fraud. By following a few simple guidelines and taking advantage of these features, you can diminish the chances of your account getting hacked.

1. Exness provides multiple methods to verify your account ownership, each offering varying levels of protection. Choose the one that suits your needs:
   • Email address verification.
   • Mobile phone verification.
   • Authenticator app (e.g. Google Authenticator, Microsoft Authenticator, or Twilio Authy).
   • Exness Trade app’s Push Notifications allow you to confirm your transactions like withdrawals on trusted devices only.
2. Create a strong password and avoid sharing it with anyone, be cautious of any unsolicited requests to change it. Use password managers, most browsers have built-in password managers, so you can log in to trusted devices quickly.
3. Beware of phishing attempts because fraudsters can impersonate Exness representatives and attempt to steal your information through phishing. Be cautious of unsolicited messages, especially those requesting sensitive data or encouraging you to click on suspicious links. Remember that:
   • Exness will never ask you for your passwords, trading credentials, or personal identity details via email, text, or social media.
   • Avoid clicking on links in messages from unknown sources. These links can often direct you to malicious websites designed to steal your login credentials.
   • If you ever receive suspicious communication claiming to be from Exness, verify the authenticity by contacting Exness Support directly via live chat or at support@exness.com.

Conclusion

Signing in to your Exness Personal Area is easy and you will rarely encounter major issues, while logging in to your trading accounts may be tricky since the credentials for each account are separate from your initial login. Exness has standard security measures on logins so most login issues are just minor.

As we explained in our full broker review, you can trade confidently with Exness as it has a stable, secure, and reliable environment for all its users. However, it’s essential to maintain good security practices and ensure you log in on trusted devices.