Pocket Option Withdrawal: Limits, Methods, Fees, and Common Problems

Paul Titus
Barry Edwards
Last Updated on August 29, 2025

Pocket Option is a popular binary options broker among beginner traders due to its simple trading platform and easy deposit process, but because Pocket Option is an unregulated broker, many users report serious withdrawal issues like long delays, rejected payouts, and blocked accounts, even if they follow the terms and conditions.

If you’re a Pocket Option user who encountered withdrawal issues, we’ll explain the troubleshooting steps to recover your funds. We’ll also explain the Pocket Option withdrawal process, methods, fees, minimum & maximum limits, common withdrawal issues, and how to avoid them.

How to Withdraw Your Money on Pocket Option?

Withdrawing your money from your Pocket Option account is generally simple, but you have to use the same deposit method and complete account verifications first. After that, just follow the steps below:

Step 1:
Login to your Pocket Option account. On the left panel, go to “Finance” section and select “Withdrawal”.

Pocket Option withdrawal step 1

Step 2:
Once you’re on the Withdrawal page, enter the amount you want to withdraw.

Note that funds from deposit bonuses can be used to trade, but can’t be withdrawn immediately unless you meet the bonus terms.

Pocket Option withdrawal step 2

Step 3:
Choose the same payment method you used for depositing money to your Pocket Option account, as the broker won't allow you to use a different payment method for deposits and withdrawals. For example, if you use Perfect Money when you deposit, your withdrawn money will be sent to the same Perfect Money account.

Step 4:
Input additional required details, depending on your chosen withdrawal method. For example, crypto addresses for cryptocurrencies, mobile numbers for e-wallets, or account numbers for online banking.

Step 5:
Check if all the details are correct and hit the “Continue” button, and follow the next steps on the screen. You will then input the verification code sent to your linked email address.

Note: Until your payout is fully processed, you can’t request another withdrawal. If you want to withdraw a larger amount, the broker will ask for payment verification for security reasons.

Withdrawal Methods

Pocket Option supports global withdrawal methods like blue-chip cryptocurrencies, and local withdrawal methods, like Capitec Pay or ABSA Pay in South Africa, and IMPS in India, but you can only use the same method during deposit, and some payout options are unreliable.

Cryptocurrencies are generally the fastest options, while bank transfers have low success rates. Here’s a list of commonly used withdrawal methods on Pocket Option:

Cryptocurrency (Fastest, recommended)

  • Binance Pay
  • BTC
  • ETH
  • ADA
  • SOL
  • LTC

Cards and Bank Transfers (Slow, low success rate)

  • Visa / Mastercard (ZAR, USD, EUR)
  • Capitec Pay & ABSA Pay (South Africa)
  • IMPS (India)
  • Domestic Bank Transfers(Other countries - not recommended)

E-Payments (Reasonably fast, moderate risk)

  • PIX (Brazil)
  • UPI QR (India - not recommended)
  • QRIS (Indonesia)
  • ShopeePay (Philippines)
  • Jazzcash, Easypaisa (Pakistan)

Global E-payments (Reasonably fast, recommended)

  • Payeer
  • WebMoney
  • Skrill
  • Neteller

For the highest chance of successful withdrawals, use USDT or Binance Pay during deposits and avoid cards or local banks, especially if you’re unverified. However, some banks like Capitec Pay or ABSA Pay in South Africa are reliable, while some e-wallets like UPI QR in India are not recommended.

Minimum Withdrawal Amount

Pocket Option has a $10 minimum withdrawal amount, but some crypto have $50 to $100 minimums. Minimum withdrawal amounts on cryptocurrencies vary from one coin to another, but bank transfers and e-payment systems are mostly just $10.

Below is the minimum withdrawal amounts list for popular payment methods:

Payment Methods

Minimum Withdrawal Amount in USD

Visa/ Mastercard

$10

Bank Transfers

$10

E-Wallets (e.g., Jetonbank, Payeer, Volet.com)

$10

Ethereum (ETH) ERC-20

$10

Tether (USDT) TRC-20

$50

Litecoin (LTC)

$70

Bitcoin (BTC)

$100

Withdrawal Time

Pocket Option claims withdrawals are processed instantly, but in reality, withdrawal times take anywhere from 1 - 24 hours, and some payment methods, especially cards and banks, even have delays of up to 45 business days before they reach your account.

Crypto withdrawals are the fastest as they are processed instantly, but it may take 1-8 hours to see the withdrawn amount in your wallet, and while e-payment systems are usually instant, especially WebMoney or Payeer, it can take overnight to reach your wallet sometimes.

Meanwhile, bank transfers and card withdrawals normally take 1 - 7 business days, but are often delayed, especially if you’re unverified or withdrawing a large amount, because verifying your submitted documents can take 1 - 2 weeks, and the customer support takes 1 - 3 business days to respond.

Here’s what to expect by method:

Method

Estimated Time

Crypto (USDT, BTC, ETH, Binance Pay)

Instant to 8 hours

WebMoney, Payeer, Neteller

Within 24 hours (usually instant)

Bank Transfers, Visa, Mastercard

1 - 7 business days (can take up to 45 business days)

Easypaisa, JazzCash

Instant to 24 hours (can take up to 3 business days)

UPI QR

24 - 48 hours (Often fails/delays in India)

Minimum and Maximum Withdrawal Limits

Pocket Option has no official maximum withdrawal limit, but your payout limit may be capped by the payment provider’s maximum transfer limits. The broker also restricts first-time withdrawals to the same amount as your initial deposit, and you can only request withdrawals one at a time. This means, if you deposited $100 with Mastercard, the broker may limit the withdrawal amount to $100 back to that card at their discretion, and if you experience long withdrawal delays, you can’t withdraw the rest of your funds until the current withdrawal is completed, which can be unfair.

If you’re planning to withdraw a large amount, we suggest you start with a small test payout first to confirm whether your chosen payout method is reliable. Usually, cryptocurrencies and local e-payments (except UPI QR in India) are consistently fast and have high transfer limits.

Withdrawal Fees

Pocket Option does not charge any fees for most withdrawal methods, but credit cards do have a 5% fee, and some local bank accounts or e-wallets have currency conversion fee because the default currency is USD.

However, your chosen payout method may have transfer fees, like network fees on crypto, service fees on banks, or flat transfer fees on local e-wallets. So we suggest you choose payment methods with low fees or don't charge any fees at all, and in USD to avoid currency conversion fees. Avoid using credit cards or wire transfers from unsupported local banks.

Does Pocket Option Really Pay?

No, it is not guaranteed that Pocket Option will pay your withdrawal request, and while most users get paid, many complain about rejected payouts, frozen accounts, or unexplained delays for unknown reasons. Since Pocket Option is unregulated, there’s no oversight of its operations during withdrawals.


This means Pocket Option can cancel or delay your payout without explanation, ask payout verification documents on large withdrawals, limit withdrawals to your original deposit amount at their discretion, or block your account and keep your funds for "suspicious activity," even if you followed all terms, and there’s nothing you can do about it.

Common Withdrawal Problems

Common withdrawal problems Pocket Option users often experience are withdrawal delays, declined requests, and bonus withdrawal restrictions, which have been a growing concern among traders.

Below are some of the most common withdrawal problems Pocket Option users have:

Delayed Withdrawal Processing Time

Delayed withdrawal processing time is the single most common withdrawal problem at Pocket Option and is usually caused by pending identity verification.

Other factors like technical issues, incorrect documentation, and high volumes of simultaneous requests may extend the timeframe up to 14 business days. For bank transfers, delays can even take up to 45 business days.

Pocket Option usually emails you if the process takes more than the promised time frame, but if you haven't received your money after 14 days, we advise you to submit a ticket to their customer support and contact your payment provider or bank as well, as the issue might be happening on their end.

To avoid delayed withdrawals, choose faster withdrawal methods like cryptocurrencies, especially USDT, Ethereum, and Bitcoin.

Withdrawal Request Declined

The most typical causes for Pocket Option withdrawals getting rejected are:

  • Pending Identity Verification: Pocket Option requires identity verification for large withdrawals or after recent deposits. If the necessary documents are not provided or are incomplete, the withdrawal can be delayed or rejected.
  • Incorrect Payment Details: Wrong bank account number or cryptocurrency wallet address can lead to failed withdrawals. Double-check your payment details before requesting a withdrawal.
  • Disputed Withdrawals: If Pocket Option suspects fraudulent activity or unauthorized transactions, it can put withdrawals on hold for further investigation or even block your trading account. According to user complaints, Pocket Option often uses this excuse to reject legit withdrawal requests (especially larger amounts), so once they block your account, there is not much you can do about it.

For smoother transactions, we suggest you complete account verifications before you make a withdrawal. Then, withdraw your money using the same bank or wallet you used to deposit. Also, if your withdrawal request got rejected immediately, you might have requested during busy hours, so refresh the page and try again after a few minutes.

Can’t Withdraw Your Bonus Money

You can’t withdraw the deposit bonus you received on Pocket Option immediately because it requires x50 - x100 trading turnover requirement, so you will mainly use the bonus money for trading on the platform. Unfortunately, Pocket Option will cancel your bonus and your profits from that bonus if you withdraw your funds before meeting the trading turnover requirements. For example, if you got a $50 deposit bonus, trading turnover requirements can reach up to $2,500, which we consider unfair and very hard to accomplish.

Other than that, your bonus funds will not affect your withdrawal requests, but if it gets declined, visit your balance history on the “Finance” section, track your trading turnover requirements, and check if the funds you would like to withdraw were from your deposit bonus. If this is the case, you can cancel the bonus funds so you can withdraw the rest of your money.

Final Thoughts

Pocket Option seems easy during deposit, but while withdrawals are processed quickly and cheaply on highly supported payout methods, it’s difficult to withdraw your hard-earned money if your account is unverified, violates the withdrawal terms, or happens to use an unreliable withdrawal method.

If you are an existing Pocket Option trader and want to withdraw your profits, we suggest you complete account verifications for KYC and AML before you request a withdrawal so they can’t use your unverified account as an excuse to hold your funds. Also, choose cryptocurrencies or any reliable e-payment systems during deposits, as they are among the fastest and most reliable options later during withdrawals.

But if you are not a Pocket Option trader yet, we advise you to choose a more trustworthy broker like Exness, as it is regulated by several international regulators and offers instant withdrawals.